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D365 ChMS for

Stay connected with your members!

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Offer world-class member service that leads to loyalty. Dynamics 365 for Faith-based unifies the way people experience your ministry—across self-service, peer-to-peer service, and assisted service.

Why choose D365 CRM
over Salesforce?

Here are the two biggest reasons for why we chose D365 according to
Andrew Ho, CIO, Global Strategy Group

1. Seamless integration between its CRM and PSA modules 


It goes without saying that D365 met all our business requirements. However, what’s notable is that D365 met these requirements with one unified suite. Salesforce can only meet our CRM requirements out-of-the-box. It has no PSA functionality unless you either custom develop it or purchase a 3rd party module like FinancialForce or Kimble. (Note: FinancialForce is owned by Salesforce, but it is effectively sold and implemented like a 3rd party package.)  In our original Salesforce implementation, we had custom developed this functionality, but if we did it again in Salesforce, we were not going to custom develop as that requires continual upkeep that we’re not willing to maintain.

2. Cost


D365 is a more cost-effective solution than Salesforce because D365 user licensing is less expensive than the equivalent Salesforce user licensing.  However, straight cost comparisons aside, there are additional cost-related factors in favor of Dynamics"

Andrew Ho of Global Strategy Group states his reasons of choosing CRM. You can read more about how Global Strategy Group selected CRM over Sales Force.

Church management built to
engage your community

Member Management


Establish membership programs and engage constituents throughout the membership lifecycle through a single contact record that can be used across multiple roles, including support for membership and benefit levels.

Volunteer Management


Optimize volunteer management, capturing preferences, skills, certifications, availability, scheduling, and projects leveraging Dynamics 365 Project Service Automation.

Image by Christina @
Image by Campaign Creators



Our powerful dashboards allows you to quickly view important information about your members.

Data/Export Import


Easily & quickly import/export data using .csv format.

Campaign Management


Create fundraising & marketing campaigns and track how they are performing.

Donor Management


Easily track donations, pledges and giving by your members & supporters, providing robust and accurate reporting.

Investment Chart

Stay connected with your community

Place Your Members First

 Build trust with insights centered on specific customer needs and easily manage relationships at scale with integration between LinkedIn and Dynamics 365 that unifies data and processes.

Interact With Members & Prospects
Using Social Media

 Find opportunities and nurture relationships with embedded intelligence that highlights relevant conversations to join and recommends content to share.

Deliver Custom Content

 Get suggestions for relevant content based on what you're working on and who you're working with. Quickly create personalized sales documents with familiar Office 365 tools that enable simultaneous collaboration and editing.

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